Our promises to you.
The reason Jack's Brake & Alignment has stayed in Davenport for 60+ years is simple: we do what we said we'd do, at the price we said we'd do it. These are the promises we make to every customer, on every job.
Describe the symptom — we'll tell you what it likely is and roughly what it costs before you drive in. No charge for a phone conversation.
Every quote is written down before we start. Parts, labor, taxes, total — on paper — so there's no confusion about what you're paying for.
If we find something extra during the job, we call you first. You decide whether we do the extra work or button it back up — your call, every time.
One price, quoted up front. If we quote too low, we eat the difference. That's how it works when your name's over the door for 60 years.
Shop supplies, environmental fees, disposal, whatever — it's all in the written estimate. What we quote is what you pay.
Every qualifying repair comes with a 2-year / 24,000-mile parts and labor warranty. TechNet Nationwide honors it at any participating shop across the U.S.
If the problem we fixed isn't fixed, bring it back. We'll make it right at no additional cost — on the warranty repair or on the diagnosis.
Something about your visit not sit right? Call and ask for Terry. We'd rather hear it and fix it than have you drive off unhappy.
Routine work — oil, brakes, alignment, tires — is usually same-day. Bigger jobs get a firm timeline before we start. No mystery about when it'll be done.
You should never leave the shop feeling worse than when you came in.
If we did our job right, you know exactly what happened, exactly what you paid for, and exactly what to expect down the road. That's the deal.